We accept credit cards (VISA, MasterCard, American Express and Discover), Paypal and checks/money orders.
You must provide us with the current billing address and postal code for the credit card you are using.
If you prefer to fax your credit card information to us, please fax it to 773-489-4535.
Payment by personal check may delay your order until the check has cleared.
QUALITY OF PRODUCTS
We are pleased to offer many rare and collectible paper models.
These may show signs of aging and handling.
This is normal for collectible paper models.
If you have any questions about the quality of a specific title,
please feel free to contact us at firstname.lastname@example.org.
You have 14 days from the day you receive your order to return any product to us for a refund less shipping.
Before returning any product to us you must contact us for a return authorization.
It is your responsibility to properly pack and insure any returns.
All returns must be in the same condition you received them in.
We are the final authority on the condition of any return and will issue a refund accordingly.
SHIPPING / INSURANCE
We endeavor to ship your order within 24 hours. We are located in Chicago, Illinois and use the United States Postal Service (USPS) to process orders.
Only certain shipments are insured. Insurance is not included with domestic regular mail or international surface or air mail.
If you choose these shipping methods, products are shipped at your risk. If you want your order insured,
for domestic orders please choose Priority shipping or any higher priced method, and for international orders choose Express shipping or any higher priced method.
Please feel free to contact us with any shipping questions.